For care homes, clinics and healthcare providers

Clear answers for families,
patients and carers.

Families choosing a care home and patients booking a clinic ask the same practical questions every day. Anvero answers from what you’ve published, shows your caveat on every answer and hands anything clinical to a person.

BEST FITGrowthMODULESAnswerConvertListen
Care home groupExample
General information only, not medical advice. In an emergency, call 999. · Powered by Anvero

The problem

Care teams spend hours on the phone answering visiting times, fees and what’s included, when the answers are already on the website.

Questions families and patients ask before they call Example

What are your visiting hours?How much are your weekly fees?Do you offer respite care?What’s your latest CQC rating?Can residents bring their own furniture?Do you accept local authority funding?Is there parking for visitors?How do I book an appointment?
Can residents bring their own furniture?Do you accept local authority funding?Is there parking for visitors?How do I book an appointment?What are your visiting hours?How much are your weekly fees?Do you offer respite care?What’s your latest CQC rating?

How it works for you

Practical answers, with clinical questions handed to people.

01

Answer

Practical questions, answered day and night

Visiting, fees, what’s included, rooms, food, parking and appointments, answered from your pages and cited, with your caveat under every answer.

ON YOUR SITEExample
What are your visiting hours?

Visiting is open every day from 10am to 8pm, and families can join residents for meals with a day’s notice.

SOURCES/visiting

General information only, not medical advice. In an emergency, call 999.

Arrange a visit

02

Answer · Convert

Anything clinical goes to a person

Questions about symptoms, medication or someone’s care are declined and routed to the person or service you set in your voice profile, including an urgent-help line.

DECLINES RATHER THAN GUESSESExample
Can my mother keep taking her current medication?

I can’t find that on our site, so I won’t guess. The page below has the latest information — or the team can help.

Speak to our clinical lead

The question is also logged as a gap, so you can decide whether to answer it on the site.

03

Listen

Described correctly by AI

When families ask AI assistants about care in their area, Listen shows whether you’re named, and its identity check spots an engine confusing you with a similarly named home or repeating outdated details.

IDENTITY CHECK · LISTENExample
ChatGPT · web

“…describes your services and location correctly.”

✓
Claude · memory

“…describes a different organisation with a similar name.”

!
Perplexity

“…cites your about page.”

✓

First fix: consistent name and description across your profiles and schema.

What you see every Monday

Families’ questions, counted and themed.

Questions answered1,14030 days
Top themesFees, visiting, respitemost asked this month
Declined and routed96clinical questions, to a person
“Arrange a visit” clicks58from answers

Example figures. Every real figure in Anvero carries its method and the date it was measured.

Straight about the limits

What it answers — and what always stays with your clinicians.

What Anvero does here

  • Answers practical questions from your own pages, cited
  • Declines clinical questions and routes them to a person
  • Shows your caveat and urgent-help route on every answer

What stays with you

  • It never gives medical advice or assesses anyone’s needs
  • Care records, bookings and patient systems stay with you; nothing is connected
  • Fees, availability and inspection ratings are only as current as your pages
Best fit
Growth
£300 a month

Answer, Reach and Act. Add Listen with Professional to check how the engines describe your service.

FAQ

Questions from care and healthcare providers, answered.

Could the widget give medical advice?

It’s set up not to. It answers only from your published pages, shows your caveat on every answer and declines questions about symptoms, medication or anyone’s care, offering the person or service you choose instead.

What if someone types personal health details?

Questions are stored with personal details redacted, and the widget sets no cookies and doesn’t log IP addresses. Cover the widget in your privacy notice and your data protection impact assessment.

We run several homes or clinics. Does it work for a group?

Yes. Each location can be its own site, with its own pages, caveat and contacts, managed under one login and priced per site.

Get started

See what AI sees when it looks at you.

Run the free audit now. When you’re ready, we index your site and show you what it can say — and what it can’t yet.

Or book a 20-minute walkthrough · live in days · subscription per site